Documentation

Documentation

Learn how to use the Flaxu platform step by step. Everything from account creation to advanced configuration is here.

Getting Started

Account creation and first steps

With Flaxu, you can run your AI assistants across all communication channels in minutes. Follow the steps below to get started.

1

Create an Account

Create your account with your email address and password from the registration page. You can also sign in with Google or GitHub.

2

Choose a Plan

Choose the plan that fits your needs:

Starter$9/mo or $90/yr

All AI models, all channels, 3 channel limit. Connect your own API keys.

Pro$29/mo or $290/yr

Everything in Starter + Claude Max included, no API key needed. 5 channels, zero setup.

3

Create Your First Channel

Click the "New Channel" button from the Dashboard to create your first AI assistants as WhatsApp, Telegram, Discord, Slack, or Web Widget.

4

Choose Your AI Model and Get Started

Select one of the AI models such as Claude, GPT-5, or Gemini Pro. Your channel will be instantly active and start receiving messages.

Tip
If you choose the Pro plan, you don't need to enter an API key for Claude models. The system automatically uses our Claude Max account.

AI Agents

34 specialist agents across 10 categories

Flaxu includes 34 specialist AI agents that work together under one General Manager agent. You don't need to select or configure agents — they all collaborate automatically to handle any request.

Tip
Every channel automatically has access to all 34 agents and 75 tools. The General Manager agent routes your requests to the right specialist based on context.

All Agents by Category

general

🤖

General Assistant

A helpful all-purpose AI assistant with access to all tools. Default agent for all channels.

🔍

Research Agent

Specialized in finding and synthesizing information from the web, Wikipedia, and other sources.

🌐

Multilingual Assistant

Communicates in any language, translates, and provides cultural context. Auto-detects user language.

development

💻

Coding Agent

Expert software developer that writes, explains, runs, and debugs code in 50+ languages.

🎨

Frontend Developer

Specializes in React, Next.js, Vue, CSS, and responsive/accessible web UI development.

🐙

GitHub Agent

Manages your GitHub repositories: create repos, push code, manage branches, and create PRs.

⚙️

DevOps Engineer

Helps with Docker, CI/CD, cloud infrastructure, deployment scripts, and server monitoring.

🖥️

Server Admin

Manages remote servers via SSH: run commands, configure services, monitor resources, deploy applications, manage Docker containers.

marketing

📣

Marketing Strategist

Full-stack digital marketing: SEO, copywriting, email campaigns, social media strategy, and analytics.

🔗

SEO Specialist

Technical and content SEO: keyword research, on-page optimization, schema markup, and site audits.

📱

Social Media Manager

Creates engaging social media content for Twitter/X, LinkedIn, Instagram, TikTok, and more.

📧

Email Marketing Expert

Designs email sequences, newsletters, subject lines, and automated email flows that convert.

data

📊

Data Analyst

Analyzes data, runs calculations, creates insights, and accesses World Bank open data.

💹

Finance Analyst

Stock market analysis, forex rates, mortgage calculators, investment comparisons, and financial planning.

Crypto Tracker

Real-time cryptocurrency prices, market analysis, portfolio tracking, and crypto news.

📈

Trading Assistant

Technical analysis concepts, trading strategies, risk management, and market research for traders.

productivity

🌍

Translator

Professional multilingual translator supporting 100+ languages with cultural context.

📋

Productivity Assistant

Scheduling, time zones, password generation, QR codes, URL shortening, and daily tasks.

📌

Project Manager

Agile/Scrum project management, sprint planning, task breakdowns, standups, and retrospectives.

creative

✍️

Creative Writer

Stories, blog posts, scripts, poetry, and all forms of creative writing.

🖼️

Image Creator

Creates and generates images using DALL-E 3. Describe what you want and get stunning visuals.

🎬

Content Creator

Video scripts, podcast outlines, YouTube descriptions, and multimedia content planning.

education

🎓

Tutor

Patient, adaptive teaching assistant for any subject. Explains concepts, generates quizzes, and tracks progress.

🗣️

Language Teacher

Interactive language learning with vocabulary, grammar, exercises, and conversation practice.

🧠

Quiz Master

Creates and runs interactive quizzes, trivia games, and knowledge challenges on any topic.

business

🚀

Startup Advisor

Business strategy, pitch decks, financial modeling, go-to-market planning, and startup advice.

⚖️

Legal Advisor

Privacy policies, terms of service, GDPR/CCPA compliance, and contract review assistance.

🛒

E-Commerce Expert

Product descriptions, pricing strategy, conversion optimization, and e-commerce growth tactics.

lifestyle

💪

Fitness Coach

Workout plans, exercise guides, nutrition info, and health & wellness tracking.

✈️

Travel Planner

Trip itineraries, destination guides, weather forecasts, currency conversion, and travel tips.

👨‍🍳

Chef & Recipe Creator

Recipe creation, meal planning, nutrition analysis, and cooking guidance for all skill levels.

support

🎧

Customer Support

Professional customer service: FAQ handling, issue resolution, and support ticket management.

👥

HR Assistant

Job descriptions, interview questions, resume screening criteria, and HR process templates.

🔒

Security Advisor

Web application security best practices, OWASP guidance, password auditing, and security checklists.

Tools & Skills

75 built-in tools, ready to use

Every channel has access to 75 powerful tools. Most work out of the box with no setup needed. Only a few optional tools require your own API keys.

Built-in Tools (No API Key Needed)

Wikipedia SearchSearch Wikipedia articles
Dictionary LookupWord definitions and meanings
Crypto PricesReal-time cryptocurrency prices
Date & TimeGet current date/time for any timezone
QR GeneratorGenerate QR codes from text or URLs
Random GeneratorRandom numbers, passwords, UUIDs
URL ShortenerShorten long URLs
Exchange RatesCurrency conversion rates
Country InfoCountry details: population, capital, etc.
TriviaFun trivia questions
Word SuggestionsAutocomplete and word suggestions
Exercise InfoExercise details and instructions
Food NutritionNutritional information for foods
Color InfoColor names, hex codes, palettes
IP LookupIP address geolocation
Number FactsInteresting facts about numbers
Open DataAccess public datasets
Website StatusCheck if a website is up/down
Save MemoryPersistent user memory storage
List MemoriesRecall saved memories
Delete MemoryRemove saved memories
TranslatorTranslate text between languages
Code RunnerExecute code snippets safely
Create PlanCreate structured plans with tasks
List PlansView and manage active plans
Add TaskAdd tasks to existing plans
Update TaskMark tasks complete or update status
Delete PlanRemove completed or obsolete plans
Set GoalSet personal or business goals
Log ProgressRecord progress toward goals
Progress ReportGet AI-powered progress reports
Create AlertSet up price or news alerts
List AlertsView all active alerts
Delete AlertRemove alerts you no longer need
Set ReminderTime-based reminders with natural language
List RemindersView upcoming reminders
Delete ReminderCancel a scheduled reminder
Enable Daily SummaryActivate daily briefings
Disable Daily SummaryTurn off daily summaries
Read DocumentParse and read PDF/documents from URLs
Web SearchSearch the web in real-time
Web FetchFetch and read web page content
WeatherCurrent weather data and forecasts

Optional (Your API Key)

Image GenerationAI image creation (OpenAI API)
GitHub (11 tools)Full GitHub integration: repos, files, PRs, branches
Voice TranscriptionSpeech-to-text via Whisper (OpenAI API)
SSH (6 tools)Remote server management: execute, read/write files
Database (3 tools)PostgreSQL queries: tables, schema, SQL
Shopify (10 tools)Store management: products, orders, collections
Info
Web search, weather, and most tools work automatically — no setup needed. For image generation, voice transcription, GitHub, SSH, database, and Shopify, add your credentials in Settings.

Channel Setup

Step-by-step setup guide for each channel

WhatsApp

Popular

Run your AI assistants on WhatsApp through the WhatsApp Business API.

1

WhatsApp Business API Account

Create a WhatsApp Business API account through Meta Business Suite. A verified phone number is required.

2

Create Channel in Flaxu

Dashboard > Channels > New Channel > Select WhatsApp. Set the channel name and AI model.

3

Webhook Configuration

Add the Flaxu webhook URL in your WhatsApp Business API settings:

Webhook URL
https://flaxu.network/api/webhooks/whatsapp/{CHANNEL_ID}

Verify Token: Obtained from Flaxu dashboard
Info
The WhatsApp Business API may require a verification process by Meta. This process may take a few days.

Telegram

Easy Setup

Run your AI assistants on Telegram using the Telegram Bot API. One of the easiest setup options.

1

Create a Telegram Bot

Go to @BotFather on Telegram and create a new bot with the /newbot command. Copy the bot token.

2

Connect to Flaxu

When creating a new Telegram channel in the Dashboard, paste the bot token into the configuration field.

Channel Configuration Example (JSON)
{
  "botToken": "7123456789:AAH...",
  "botUsername": "my_flaxu_bot",
  "allowGroups": true
}
Tip
The Telegram bot can work in both private messages and group chats. Enable group support in the configuration.

Authorized Users

All Channels

You can restrict who can use your bot by adding an authorized users whitelist when creating a channel. If the list is empty, anyone can use the bot (default behavior).

Telegram

Username (without @) or chat ID

Discord

User ID or username

WhatsApp

Phone number with country code

Slack

Slack user ID (e.g., U01ABCDEF)

Tip
Add authorized users during channel creation in the Configuration step. Enter one user identifier per line. Unauthorized users will receive a rejection message.

Discord

Create your Discord bot and run an AI assistant in your server channels.

1

Create a Discord Application

Create a new application from the Discord Developer Portal. Get the bot token from the Bot tab.

2

Add Bot to Server

Invite the bot to your server using the OAuth2 URL Generator. Required permissions: Send Messages, Read Message History, Embed Links.

3

Configure in Flaxu

Create a Discord channel in the Dashboard and enter the bot token and server details.

Configuration
{
  "botToken": "MTIz...",
  "guildId": "1234567890",
  "channelIds": ["9876543210"],
  "prefix": "!"
}

Slack

Run your AI assistants in channels within your Slack workspace.

1

Create a Slack App

Create a new application from the Slack API platform. Bot Token Scopes: chat:write, channels:history, app_mentions:read

2

Event Subscriptions

Enable Event Subscriptions in your Slack app and add the Flaxu webhook URL.

Configuration
{
  "botToken": "xoxb-...",
  "signingSecret": "abc123...",
  "channelIds": ["C01ABCDEF"]
}

Web Widget

Easiest

Add a chat widget to your website. Setup is complete with a single line of code.

1

Create a Widget Channel

Create a Web Widget channel from the Dashboard and select your AI model.

2

Add the Embed Code

Add the following code just before the </body> tag on your website:

HTML Embed Code
<!-- Flaxu AI Chat Widget -->
<script
  src="https://flaxu.network/widget.js"
  data-channel-id="YOUR_CHANNEL_ID"
  data-theme="dark"
  data-position="bottom-right"
  async
></script>
Tip
The widget theme, position, and colors are fully customizable. You can configure the appearance from the Dashboard.

AI Models

Available models and their features

Flaxu supports multiple models from leading AI providers. You can select a different model for each channel.

Anthropic Claude

Claude Opus 4.6Premium
Included in Pro

The most powerful Claude model. Ideal for complex analysis, long-form content generation, and advanced reasoning. 200K token context window.

Claude Sonnet 4.6Standard
Included in Pro

Perfect balance between performance and speed. The recommended model for general-purpose use. 200K token context window.

Claude Haiku 4.5Economy
Included in Pro

The fastest Claude model. Optimized for simple tasks and high-volume processing. 200K token context window.

OpenAI

GPT-5.2Premium
API Key Required

OpenAI's latest flagship model with superior reasoning and coding capabilities. 128K token context window.

GPT-4oStandard
API Key Required

Versatile multimodal model. Can process text, images, and audio. 128K token context window.

GPT-4o MiniEconomy
API Key Required

The lightweight and affordable version of GPT-4o. Ideal for fast responses and everyday tasks. 128K token context window.

Google

Gemini 3.1 ProPremium
API Key or Google Account

Google's most powerful AI model with advanced reasoning. 1M token context window.

Gemini 3 FlashEconomy
API Key or Google Account

Ultra-fast with strong reasoning. Optimized for speed and cost-efficiency. 1M token context window.

Info
Claude models (Opus, Sonnet, Haiku) are included in the Pro plan and do not require an API key. For Gemini models, you can either add a Google AI API key or connect your Google account in Settings to enable Gemini access automatically. OpenAI models require your own API key on both plans.

API Keys & Tokens

Connecting your AI provider accounts

You can connect your AI providers using API keys or OAuth tokens. On the Starter plan, you need your own credentials for all providers. On the Pro plan, Claude is included — you only need your own keys for OpenAI and Google.

Connection Methods

Claude (Anthropic)

Recommended: Run claude setup-token in your terminal and paste the token in Settings. This uses your Claude subscription (Pro/Max).

Alternative: API key from console.anthropic.com (pay-per-token).

OpenAI (GPT)

API key from platform.openai.com > API Keys. OpenAI only supports API key authentication.

Google (Gemini)

If you logged in with Google: Gemini access may be available automatically through your Google account.

Alternative: API key from aistudio.google.com.

Adding a Key or Token

1

Get Your Credentials

Use one of the connection methods above to get your API key or token for each provider.

2

Add to Settings

Dashboard > Settings > API Keys. Select the provider, paste your key or token, and save. All credentials are encrypted at rest with AES-256-GCM.

Adding a Key via API
POST /api/openclaw/setup
Content-Type: application/json
Authorization: Bearer {SESSION_TOKEN}

{
  "channelType": "TELEGRAM",
  "channelName": "Customer Support Bot",
  "model": "CLAUDE_SONNET",
  "apiKey": "sk-ant-...",
  "config": {
    "botToken": "7123456789:AAH..."
  }
}
Warning
Keep your API keys safe. Keys are encrypted and stored securely and are never displayed in plain text. If you suspect a key has been compromised, revoke it immediately.

Key Requirements by Plan

ModelStarter ($9/mo)Pro ($29/mo)
Claude Opus / Sonnet / HaikuOwn key Included
GPT-5.2 / GPT-4o / GPT-4o MiniOwn keyOwn key
Gemini 3 Pro / FlashOwn keyOwn key

Automatic Provider Fallback

Seamless switching between AI providers

When your selected AI provider hits a rate limit or becomes temporarily unavailable, the system automatically tries an equivalent model from another provider you have configured. This ensures uninterrupted service without any manual intervention.

How It Works

1

Your selected provider (e.g., Claude) receives the request

2

If it fails (rate limit, quota), the system detects the error

3

Automatically retries with an equivalent model from another provider

Model Tier Mapping

Each model is matched with equivalent models from other providers:

TierClaudeOpenAIGoogle
HighClaude OpusGPT-5.2Gemini 3 Pro
MidClaude SonnetGPT-4oGemini 3 Flash
LowClaude HaikuGPT-4o MiniGemini Pro

Configuration

Go to Settings > Automatic Provider Fallback to:

  • Enable or disable automatic fallback
  • Set the provider priority order (drag to reorder)
Tip
For the best experience, configure API keys or tokens for at least two providers. This way, if one provider is unavailable, the system can seamlessly switch to another.

Multi-Account Pool

Load balancing across API keys and Google accounts

Add multiple API keys for the same provider to create a key pool. Flaxu uses P2C (Power of 2 Choices) load balancing to distribute requests, and automatically rotates away from throttled or rate-limited keys.

API Key Pool

Go to Settings > API Keys and add multiple keys for the same provider.

  • Add multiple keys per provider (Anthropic, OpenAI, Google)
  • Set priority (1-10) for each key to control routing preference
  • Set daily token budgets to cap spending per key
  • Throttled keys auto-recover after cooldown period

Google Account Pool for Gemini

Connect multiple Google accounts to create a Gemini OAuth pool. Each account provides its own rate limit quota, effectively multiplying your Gemini throughput.

Settings > Google Gemini > Add Account

Connect a Google account with Gemini API access

Repeat for additional accounts

Each account gets its own rate limit quota

Requests auto-rotate

When one account hits limits, traffic shifts to the next

P2C Load Balancing

When a request comes in, the system picks two random healthy keys from your pool, then selects the one with lower recent usage. This achieves near-optimal load distribution without tracking global state. Keys with higher priority scores are preferred.

Tip
For maximum reliability, combine key pooling with provider fallback. If all Claude keys are throttled, the system can automatically fall back to OpenAI or Gemini.

Planning & Tasks

AI-powered plan and task management

Your AI assistant can create structured plans, manage tasks, and help you stay organized. Plans and tasks are automatically injected into the AI's context, so it always knows what you're working on.

How to Use

"Create a weekly exercise plan"

AI creates a plan with tasks using create_plan + add_task

"Show my plans"

Lists all active plans and their progress

"Mark the Monday task as done"

Updates task status to completed

"Delete the old marketing plan"

Removes completed or obsolete plans

Available Tools

create_planCreate a new plan with title and description
list_plansList all active plans with tasks
add_taskAdd a task to an existing plan
update_taskUpdate task status (pending → done)
delete_planDelete a plan and all its tasks
Tip
Active plans and tasks are automatically injected into the AI's system prompt. This means the AI always knows your current plans and can reference them in conversation.

Goals & Coaching

Set goals, track progress, get AI coaching

Set personal, business, or fitness goals and track your progress over time. Your AI coach monitors your progress and sends daily reminders to keep you motivated.

Goal Categories

💪FITNESS
💼BUSINESS
📚LEARNING
💰FINANCIAL
🏥HEALTH
🎯PERSONAL

How to Use

"I want to lose 10kg"

Creates a FITNESS goal with target value. Daily reminders are automatically activated.

"I ran 2km today"

Logs progress toward your goal with AI encouragement.

"Show my progress report"

Gets an AI-powered analysis of your progress with suggestions.

Available Tools

set_goalCreate a new goal with target value
log_progressRecord progress toward a goal
get_progress_reportAI-powered progress analysis
Info
When you set a goal, a daily reminder is automatically created. The background worker sends you a progress summary through your active channel every day.
Warning
For health-related goals, always consult with a healthcare professional. AI coaching is for motivation and tracking only — it is not medical advice.

Alerts & Monitoring

24/7 background monitoring and smart alerts

Set up smart alerts that work around the clock. The background worker checks your alerts every 30 seconds and sends notifications through your active channel — even while you sleep.

Alert Types

📈PRICE_ABOVE

Get notified when a cryptocurrency price rises above your threshold. E.g., "Alert me when BTC goes above $70,000"

📉PRICE_BELOW

Get notified when a cryptocurrency price drops below your threshold. E.g., "Alert me when ETH drops below $2,000"

📰NEWS_KEYWORD

Monitor the web for specific keywords or topics. E.g., "Track Bitcoin news" or "Monitor AI regulations"

GOAL_REMINDER

Automatic daily reminders for your active goals. Created automatically when you set a goal.

How to Use

"Alert me when BTC drops below $60,000"

Creates a PRICE_BELOW alert. The worker checks every 3 minutes.

"Track Bitcoin news for me"

Creates a NEWS_KEYWORD alert. Scans every 30 minutes.

"Show my alerts"

Lists all active alerts with their status.

"Delete the ETH alert"

Removes an alert you no longer need.

How It Works

1

You create an alert through chat (e.g., "Alert me when BTC drops below $60k")

2

A background task is created and the worker starts monitoring

3

The worker checks conditions every 30 seconds (prices every 3 min, news every 30 min)

4

When triggered, a notification is sent through your active channel (Telegram, Slack, etc.)

Available Tools

create_alertCreate a price or news alert
list_alertsView all active alerts
delete_alertRemove an alert
Tip
Price alerts are one-shot: they trigger once and deactivate automatically. News alerts keep running and send you updates at regular intervals.

Smart Reminders

Set time-based reminders using natural language. Your AI assistant will send you a notification at the right time through your active channel (Telegram, WhatsApp, Discord, or Slack).

How to use

Just tell your AI assistant what to remind you about and when:

  • "Remind me to call mom in 2 hours"
  • "Remind me tomorrow at 9am to check emails"
  • "Set a daily reminder at 8am for morning exercise"
  • "Remind me every weekday at 10am for standup"

Available tools

set_reminder

Create a new reminder with natural language time

list_reminders

View all your active reminders

delete_reminder

Cancel a reminder by ID

Tip
Reminders are delivered through your most recently active channel. One-time reminders are automatically cleared after triggering. Recurring reminders (daily, weekly, weekdays, monthly) keep running until you cancel them.

Vision & Documents

Image Analysis (Vision)

Send photos to your AI assistant on any platform and it will analyze, describe, and answer questions about the image. Powered by Claude, GPT-4o, and Gemini vision models.

  • Telegram: Send any photo with an optional caption
  • WhatsApp: Send an image message
  • Discord: Attach an image to your /ask command
  • Web: Include an image URL in your message

PDF & Document Reading

Share a PDF URL and your AI will extract the text, analyze the content, and answer questions about it. The read_document tool handles PDF parsing automatically.

  • Send a PDF file on Telegram — automatically detected and parsed
  • Share a PDF URL in any channel — AI uses read_document tool
  • Supports text extraction, page count, and metadata (title, author)
Info
Vision works with all supported AI models (Claude, GPT, Gemini). PDF reading is a built-in tool — no API key required.

Voice Messages

Send voice messages on Telegram or WhatsApp and your AI assistant will automatically transcribe them using OpenAI Whisper and respond to the content.

How it works

  1. You send a voice message on Telegram or WhatsApp
  2. The audio is downloaded and sent to OpenAI Whisper for transcription
  3. The transcribed text is processed as a regular message
  4. Your AI responds based on what you said

Requirements

  • OpenAI API key required (for Whisper transcription)
  • Supports all languages — Whisper auto-detects the language
  • Works with voice notes, audio files (mp3, ogg, wav, m4a, webm)

Daily Summary

Get an automated daily briefing sent to your preferred channel every morning. Includes active tasks, goal progress, upcoming reminders, and alerts status.

How to enable

Just tell your AI: "Enable daily summary at 9am Istanbul time" or use the tools directly:

enable_daily_summary

Activate daily briefings with time and timezone

disable_daily_summary

Turn off daily summaries

What's included

  • Today's reminders and upcoming deadlines
  • Active tasks from your plans (pending and in-progress)
  • Goal progress with percentage completion
  • Active alert count (price, news monitors)
Tip
The daily summary is sent through your most recently active channel. You can customize the time and timezone to match your morning routine.

SSH Management

Remote server management via chat

Manage your remote servers directly from your AI assistant. Execute commands, read and write files, and monitor server status — all through natural conversation.

Available SSH Tools

ssh_executeRun commands on remote servers
ssh_file_readRead files from remote servers
ssh_file_writeWrite/update files on remote servers
ssh_list_serversList your connected servers
ssh_add_serverAdd a new server via chat
ssh_remove_serverRemove a server connection
1

Add a Server

Go to Dashboard > Settings > SSH Servers > Add Server. Enter your server's host, port, username, and SSH key or password. You can also add servers by chatting: "Add my server 192.168.1.100".

2

Execute Commands

Simply ask your AI assistant: "Check disk space on my server" or "Show running processes on production". The AI will use SSH to execute the command and return the results.

Warning
The AI will always confirm before running destructive commands like service restarts, file deletions, or configuration changes. Server credentials are stored encrypted with AES-256.

Database Queries

Query your PostgreSQL database via chat

Connect your PostgreSQL database and query it using natural language. Your AI assistant translates your questions into SQL and returns formatted results.

Available Database Tools

db_list_tablesList all tables in your database
db_describe_tableView table schema and columns
db_queryExecute SQL queries and get results
1

Connect Your Database

Go to Dashboard > Settings > API Keys > Add a "database" provider key. Enter your PostgreSQL connection URL (e.g., postgresql://user:pass@host:5432/dbname).

2

Query with Natural Language

Ask questions like "Show me the top 10 users by order count" or "What's the total revenue this month?". The AI writes and executes the SQL for you.

Warning
The AI will confirm before running DELETE, DROP, or TRUNCATE operations. Your database URL is stored encrypted with AES-256.

Shopify Integration

Manage your Shopify store via chat

Connect your Shopify store and manage products, orders, and collections through natural conversation with your AI assistant.

Available Shopify Tools

shopify_get_storeView store information
shopify_list_productsList all products
shopify_create_productCreate new products
shopify_update_productUpdate product details
shopify_delete_productDelete products
shopify_search_productsSearch products by keyword
shopify_list_ordersView recent orders
shopify_get_orderView order details
shopify_list_collectionsList collections
shopify_create_collectionCreate new collections
1

Connect Your Shopify Store

Go to Dashboard > Settings > API Keys > Add a "shopify" provider key. Enter your credentials as mystore.myshopify.com|shpat_xxx or as JSON: {"store":"mystore.myshopify.com","token":"shpat_xxx"}.

2

Manage Your Store via Chat

Ask things like "List my best-selling products", "Create a new t-shirt product for $29.99", or "Show me orders from today". New products are created as "draft" by default for safety.

Tip
Products are always created as "draft" first. The AI will confirm with you before setting them to "active" or deleting products. Your Shopify credentials are stored encrypted.

Billing

Payments, plan changes, and invoice information

Flaxu uses Lemon Squeezy infrastructure for payment processing. All payments are processed securely and tax/VAT is calculated automatically.

Payment Methods

  • Credit/Debit card (Visa, Mastercard, Amex)
  • Monthly automatic payment
  • Cancel at any time

Changing Plans

When upgrading from Starter to Pro, a prorated difference is calculated for the remainder of your current billing period. When downgrading from Pro to Starter, you continue to use Pro features until the end of your current period.

Canceling Subscription

Dashboard > Settings > Subscription > Cancel. After cancellation, you can continue using the service until the end of your current billing period.

Info
If you cancel within the 14-day free trial period, no charges will be applied.
Creating a Checkout via API
POST /api/lemonsqueezy/create-checkout
Content-Type: application/json

{
  "plan": "PRO",
  "interval": "monthly"
}

// Response:
{
  "success": true,
  "checkoutUrl": "https://yourstore.lemonsqueezy.com/checkout/buy/..."
}

Frequently Asked Questions

The most commonly asked questions and answers

1What is Flaxu?
Flaxu is an AI personal assistant platform with 34 specialist agents and 75 built-in tools. It offers planning, coaching, smart alerts, 24/7 background monitoring, and deploys on WhatsApp, Telegram, Discord, Slack, and your website from a single dashboard.
2What is the difference between the Starter and Pro plans?
The Starter plan ($9/mo or $90/yr) requires you to use your own API keys and allows a maximum of 3 channels. The Pro plan ($29/mo or $290/yr) includes Claude Max (no API key needed), allows 5 channels, and provides priority support.
3How do I get my own API key?
You can create an API key from Anthropic (console.anthropic.com), OpenAI (platform.openai.com), or Google (aistudio.google.com) platforms. See the API Keys section for detailed steps.
4How many channels can I use at the same time?
You can create 3 channels on the Starter plan and 5 channels on the Pro plan. Each channel can be connected to a different communication platform and AI model. Additional channels can be purchased separately.
5Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time from Dashboard > Settings > Subscription. You will continue to use the service until the end of your current billing period.
6Is my data safe?
Yes. All data is encrypted and stored securely, your API keys are kept safe, and our GDPR-compliant infrastructure runs on servers hosted in Europe. Secure payment processing is handled through Lemon Squeezy.
7How can I get technical support?
We offer email support on the Starter plan and priority support on the Pro plan. You can write to support@flaxu.network or use the support form within the Dashboard.
Ready to get started?

Create Your AI Assistants Now

Create your account and start running your first AI assistants across all channels in minutes.